Quirky Fox's New Look

Quirky Fox's New Look

We have just finished upgrading our website. It's been a big job but we hope like us you will think it is worth the effort. A couple of differences you may notice besides the overall look:

  • the site is much more mobile friendly
  • the artist and designer bio's can now be accessed separately to the products
  • the bio's also link to the products and vice versa
  • there is a pop up window with our delivery, return and gift wrapping policies connected to each product
  • we no longer give the option of calculating oversea's postage at the checkout - we found that customers preferred actual quotes
  • our privacy policy is much easier to read and has essentially been condensed down to "we won't use your info for anything other than to send you your purchase and check you have received it"


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Delivery (NZ & INTL), Returns & Gift Wrapping

Shipping: Within New Zealand we have a flat fee ($7.50) for all but our biggest and most precious items (these items have a contact form rather than an 'add to cart' button). We aim to send out orders received the same day (within business hours) for delivery within 2-3 days of your order. We are happy to send items worldwide, simply email us the product you are interested in (using the share button below the product) and we will give you a quote within 24 hours - we prefer to do this over calculating the postage at the checkout as it ensures you get the most accurate price. 

Unframed Prints: All unframed prints are sent flat, sandwiched between a backing board and heavy card. All prints are sent wrapped.

Damaged Items: If your item(s) arrive damaged or there is a mistake with your order please contact us immediately at 06 2786909 or email us at hello@quirkyfox.co.nz.

Returns: If you are unhappy with your purchase or gift, return it within 14 days, undamaged and in its original condition, for an exchange or store credit. Unfortunately, we cannot accept returns on sale items or earrings. Shipping is non-refundable.

Gift Wrapping: Save time by making use of our free gift wrapping service. At the checkout select the gift wrapping option, if you would like a handwritten note included just add your message in the comment section. You can choose whether the item is sent to you or to the recipient by adding their address in the shipping section.

 

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