Postage within NZ: We know a lot of big companies offer free shipping store wide but we believe every order should be packed as environmentally friendly as possible and as safe as possible. Unfortunately, this comes with a cost. We have tried our best to come up with a solution that is fair to you, our artists and the planet.
Within New Zealand all items over $150 are couriered free of charge. Orders under $150 incur a $7.50 courier charge. We aim to send out orders received the same day (within business hours) for delivery within 2-3 days of your order.
International Postage: We are happy to send items worldwide, simply email us the product you are interested in (using the share button below the product) and we will give you a quote within 24 hours - we prefer to do this over calculating the postage at the checkout as it ensures you get the most accurate price.
Damaged Items: If your item(s) arrive damaged or there is a mistake with your order please contact us at 06 2786909 or email us at firstname.lastname@example.org.
Change of Mind: If you are unhappy with your purchase or gift contact us at 06 2786909 or email us at email@example.com within 14 days to arrange to return it for an exchange or store credit. Items must be undamaged and in their original condition. Unfortunately, we cannot accept returns on sale items or earrings. Shipping is non-refundable. We recommend using a tracked courier service to return items.
Gift Wrapping: Save time by making use of our free gift wrapping service. At the checkout select the gift wrapping option, if you would like a handwritten note included just add your message in the comment section. You can choose whether the item is sent to you or to the recipient by adding their address in the shipping section.
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