POLICIES

SHIPPING

Quirky Fox offers both national and international postage options. The cost of postage will be calculated at the checkout.

Quirky Fox is not responsible for any duties or customs.

Items are sent within 2 working days, unless they are part of an exhibition, and you will be notified of the tracking details and expected timeframes.

 

 

RETURNS & REFUNDS

If your item(s) arrive damaged or there is a mistake with your order please let us know and we will replace or refund the item. 

If you are unhappy with a purchase or gift, please email us at hello@quirkyfox.co.nz within 14 days to arrange to return it for an exchange or store credit. Items must be undamaged and in their original condition.

Unfortunately, we cannot accept returns on sale items.

Shipping is non-refundable.

 

 

AI & NFTS

Quirky Fox stands with artists and creatives against the use of AI in creative fields. Each of our artists are required to sign a contract confirming that AI is not used in the creation of their work.

Quirky Fox does not support or deal with NFTs. 

 

 

PRIVACY POLICY

Quirky Fox collects a certain amount of information to ensure you receive your purchase, to obtain payment and to send emails letting you know the item is on its way. We may also use your email address to send you newsletters if you agree to be part of our mailing list.

We do not use your information for any other reasons and we won’t share it. Our one exception is our e-commerce service providers who need access to the information to process your order.

Our website uses cookies however you can change the setting on your computer to avoid this. It may mean some areas of the website work differently.